Your privacy is our top priority. This document transparently explains how Baji collects, uses, stores and protects your personal data — and what your rights are as a member of the Baji betting platform in Malaysia.
Six core principles that shape baji's approach to protecting the personal data of Malaysian players
Semua data yang anda hantar kepada Baji — dari maklumat pendaftaran, butiran pembayaran melalui Touch 'n Go atau FPX, hingga sejarah pertaruhan — dilindungi oleh enkripsi SSL 256-bit yang sama digunakan oleh institusi perbankan utama Malaysia.
Baji tidak menjual, menyewakan atau membenarkan akses komersial kepada maklumat peribadi ahli kepada mana-mana pihak ketiga tanpa kebenaran anda. Data anda bukan produk kami — dan ia tidak akan pernah dijadikan produk.
Baji hanya mengumpulkan data yang benar-benar diperlukan untuk menyediakan perkhidmatan platform. Kami tidak mengumpulkan data yang tidak relevan dengan tujuan perkhidmatan kami kepada anda sebagai pemain Malaysia.
You have the full right to access, update, correct, or request the deletion of your personal data from the baji system at any time. Our support team will process your request within 14 working days.
This Privacy Policy is written in Bahasa Malaysia because we believe every Malaysian player deserves to understand exactly how their data is managed — without having to rely on a translation that may not be fully accurate.
Dasar Privasi Baji dikaji semula dan dikemas kini secara berkala untuk memastikan ia mencerminkan amalan terkini dan pematuhan terhadap undang-undang perlindungan data. Setiap kemaskini dimaklumkan kepada ahli melalui e-mel berdaftar.
Have a question about your privacy?
support@baji.expressDasar Privasi ini menerangkan amalan pengumpulan dan penggunaan data oleh Baji. Dengan mendaftar atau menggunakan platform Baji, anda bersetuju dengan dasar yang dinyatakan di sini. Jika anda tidak bersetuju, sila jangan gunakan platform kami.
Dasar Privasi ini ("Dasar") menerangkan cara Baji ("kami", "platform") mengumpulkan, menggunakan, mendedahkan dan melindungi maklumat peribadi anda apabila anda mendaftar dan menggunakan platform pertaruhan dalam talian Baji yang beroperasi di Malaysia.
This Policy applies to all members who register and use the baji platform on any device — a web browser on a laptop, a mobile app on an Android or iOS smartphone, or any other digital interface provided by baji for Malaysian players.
Legal Compliance: Baji mematuhi Akta Perlindungan Data Peribadi 2010 (PDPA) Malaysia dalam semua aspek pengumpulan, pemprosesan dan penyimpanan data peribadi ahli. Anda berhak untuk mengetahui cara data anda diuruskan dan hak anda di bawah undang-undang Malaysia.
Baji operates exclusively for the Malaysian market, and all policies in this document are written with Malaysian legal context and data protection best practices in mind. If you have any questions about this Privacy Policy, please contact us at support@baji.express.
During registration and use of the baji platform, you provide the following personal data directly to us:
When you use the baji platform, our systems automatically record the following technical information:
Untuk setiap transaksi kewangan di Baji — sama ada deposit melalui Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow atau FPX (Maybank2u, CIMB Clicks) — kami merekodkan butiran berikut:
Important Note: Baji does not store your credit card numbers or online banking passwords. All payments are processed through fully licensed and audited payment gateways. We only receive transaction status confirmations — not your complete financial account details.
Baji uses collected personal data solely for purposes directly related to the provision of platform services. We do not use your data for any other purpose without your consent. The primary purposes for data use are as follows:
| Purpose of Data Use | Types of Data Used | Asas Undang-undang |
|---|---|---|
| Identity verification & account registration | Name, phone number, date of birth | Contract |
| Pemprosesan deposit & pengeluaran | Bank account / e-wallet information, transaction data | Contract |
| Pencegahan penipuan & pengubahan wang haram | IP address, transaction history, usage patterns | Legitimate interest |
| Sokongan pelanggan & penyelesaian aduan | Name, email address, account history | Contract |
| Pematuhan undang-undang & pelaporan | Identity data, transaction records | Legal obligation |
| Penambahbaikan platform & analitik | Anonymised usage data | Legitimate interest |
| Promotional communications (if consented to) | Phone number, email address | Consent |
Baji tidak menggunakan data peribadi anda untuk membuat keputusan automatik yang memberi kesan ketara kepada anda tanpa sebarang semakan manusia. Semua tindakan ke atas akaun — termasuk penangguhan atau sekatan — melibatkan semakan oleh pasukan kami sebelum dilaksanakan.
Baji does not sell or disclose your personal data to third parties for commercial purposes. However, in the course of operating the platform, your data may be shared in the following limited circumstances:
All third parties that receive data from baji are bound by strict data protection agreements. They are only permitted to use that data for the stated purposes and must comply with the security standards set by baji. Baji is not liable for data breaches by third parties that occur outside our control once contractual protection measures have been implemented.
Baji Guarantee: We have never sold, rented, or traded Malaysian members' personal data to marketing companies, advertisers, or any third party for purposes unrelated to our services — and we never will Baji.
Baji continuously invests in cybersecurity infrastructure to ensure your personal data remains protected at all times. Technical security measures in place include:
Baji menyimpan data peribadi anda selagi akaun anda aktif dan dalam tempoh yang diperlukan oleh undang-undang Malaysia. Selepas akaun ditutup atas permintaan anda:
In the event of a data breach affecting your personal information, baji is committed to notifying you via your registered email within 72 hours of the breach being detected — in line with international data protection best practices. The notification will describe the nature of the breach, the data potentially affected, and the steps baji is taking in response.
The baji platform uses cookies and similar tracking technologies to keep the platform running smoothly and to enhance your user experience. The types of cookies used are as follows:
You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the baji platform and your betting experience. For browsers such as Chrome, Firefox, Safari and Edge, cookie management instructions can be found in their respective privacy settings.
As a baji member and owner of your personal data, you have the following rights under Malaysian data protection law, which you may exercise at any time:
You have the right to request a copy of all personal data held by baji about you, in a readable format.
You have the right to request corrections to any inaccurate or incomplete data in your baji account profile.
You have the right to request the deletion of your personal data, subject to mandatory data retention requirements that baji is legally obliged to comply with.
Anda berhak untuk membantah pemprosesan data anda untuk tujuan tertentu seperti komunikasi pemasaran pada bila-bila masa.
Anda boleh meminta Baji mengehadkan pemprosesan data anda dalam situasi tertentu sambil pertikaian atau semakan sedang berlangsung.
You have the right to receive your data in a structured, machine-readable format for portability purposes if required.
To exercise any of the above rights, please contact the data protection team Baji via email at support@baji.express with the subject line "Personal Data Rights Request". We will process your request within 14 working days from the date of receipt.
The baji platform is strictly for individuals aged 18 and above. We do not accept registrations from anyone under the age of 18 and do not knowingly collect personal data from minors.
Semua pendaftaran akaun Baji memerlukan pengesahan nombor telefon Malaysia melalui OTP dan mungkin memerlukan pengesahan tarikh lahir. Proses pengesahan ini direka untuk memastikan hanya individu dewasa yang dapat mengakses perkhidmatan platform.
If you believe that someone under the age of 18 has successfully registered an account Baji, please contact us immediately at support@baji.express. We will investigate and close the account, and ensure all collected data is completely deleted from our systems.
Baji reserves the right to update or modify this Privacy Policy at any time to reflect changes in platform practices, legal requirements, or industry standards. Any updates made will be indicated by a revised "Effective Date" at the top of this document.
For significant changes that affect how we use your personal data, baji is committed to:
Continued use of the baji platform after the date a change takes effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how your data is managed.
Jika anda mempunyai sebarang pertanyaan, kebimbangan atau aduan berkaitan dengan Dasar Privasi ini atau cara Baji menguruskan data peribadi anda, kami mengalu-alukan anda untuk menghubungi kami melalui saluran berikut:
Email (For Privacy Enquiries)
Support@baji.express — gunakan subjek "Pertanyaan Dasar Privasi"
Baji Live Chat
Available 24/7 — click the Live Chat icon within the baji platform. Full support available in Bahasa Melayu.
Response Time
Email enquiries: within 3 working days. Data rights requests: within 14 working days.
For requests related to personal data rights (access, correction, deletion), please clearly state the type of request and your account number Baji along with your relevant identity verification documents in your email to help speed up the process.
Apabila kita mendaftar untuk sebarang perkhidmatan dalam talian hari ini — sama ada e-dagang, perbankan digital atau platform pertaruhan seperti Baji — kita menyerahkan sebahagian daripada maklumat peribadi kita kepada pihak yang mengendalikan platform tersebut. Ini adalah realiti dunia digital yang tidak dapat dielakkan. Yang penting adalah untuk kita faham: siapa yang memegang data kita, untuk apa ia digunakan, dan adakah ia dilindungi dengan cara yang sepatutnya.
At baji, we don't treat this Privacy Policy as just another legal document we're required to have. It reflects how we operate and how we view our relationship with every Malaysian player who trusts us with their information. That trust is not something we take lightly — and this document is our written commitment to it.
One of the situations where your data is most actively used at baji is during financial transactions. When you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX (Maybank2u, CIMB Clicks), information related to that transaction is recorded in baji's system. This includes the amount in Malaysian Ringgit (MYR), the time and date, the payment method and the reference number.
This transaction data is retained because there are legal requirements in Malaysia — specifically under the Anti-Money Laundering Act and financial compliance obligations — that require financial and betting platforms to keep transaction records for a defined period. This is not merely a baji practice, but a requirement that applies to all legally operating platforms. It is important to understand, however, that baji does not store your online banking passwords or e-wallet PINs — all such sensitive information is processed directly by licensed payment gateways without passing through baji's storage systems.
Keselamatan data di Baji adalah tanggungjawab bersama. Kami melabur dalam enkripsi SSL 256-bit, pengesahan dua faktor, sistem pengesanan pencerobohan dan audit keselamatan berkala. Tetapi keselamatan akaun anda juga bergantung kepada tindakan anda sendiri. Beberapa amalan terbaik yang kami saran: gunakan kata laluan yang unik dan kuat untuk akaun Baji anda, jangan berkongsi maklumat log masuk dengan sesiapa, dan sentiasa log keluar dari platform apabila menggunakan peranti yang dikongsi.
One point worth emphasising: baji staff will never ask for your password, OTP code, or full financial information through any communication channel — including Live Chat, email, WhatsApp, or phone. If you receive any communication claiming to be from baji that requests such sensitive information, it is a fraudulent attempt. Report it to us directly at support@baji.express and do not comply with the request under any circumstances.
In an era where "data is the new oil" and major tech companies are frequently criticised for selling or misusing user data, we want to state baji's position clearly: members' personal data is not a source of revenue for us. baji's business model is built on the trust of Malaysian players, and selling their personal data to third parties would permanently destroy that trust.
When baji needs to work with third parties — such as payment technology providers to process MYR deposits via Malaysian e-wallets, or Live Casino game providers like Evolution Gaming — we ensure that strict data protection agreements are in place before any data is shared. These third parties may only use the data received for the clearly stated purposes and nothing beyond that. This is not an empty promise — it is a contractual obligation that is enforced.
Knowing your rights over your personal data is one thing — exercising them in practice is another. At baji, the process for submitting data rights requests is designed to be as straightforward as possible. Simply send an email to support@baji.express with the subject line "Personal Data Rights Request" and clearly state what you need — whether that is accessing your data, correcting inaccurate information, requesting deletion, or objecting to the use of your data for a specific purpose.
Baji's data protection team will first verify your identity (to ensure we only disclose or modify data to its rightful owner) and then process your request within 14 business days. For more complex requests or those requiring additional legal assessment, we will inform you of the extended timeframe and the reasons for it.
The context of a betting platform introduces an additional dimension of privacy protection that does not exist on standard e-commerce platforms. Your betting history — whether you place wagers on Malaysia Super League football, Lee Zii Jia's BWF World Tour badminton matches, MPL Malaysia e-sports, or play baccarat at a live casino table — is sensitive, personal information.
Baji merekodkan sejarah pertaruhan anda semata-mata untuk tujuan yang sah: untuk menyelesaikan pertaruhan, menguruskan bonus dan promosi, menyediakan sejarah akaun yang tepat, dan memenuhi keperluan pematuhan undang-undang. Sejarah ini tidak dikongsi dengan pihak ketiga untuk tujuan pemasaran atau analitik komersial. Anda boleh melihat sejarah pertaruhan penuh anda dalam tetapan akaun Baji pada bila-bila masa, dan ia adalah rekod yang tepat dan telus tentang aktiviti anda di platform.
Baji's commitment to privacy goes beyond mere legal compliance — it is part of our promise to every Malaysian player who trusts us with their time, money, and personal information. That trust is the foundation of everything we build, and we will never take any action that undermines it.
Questions members most frequently ask about how baji manages their personal data
We also recommend reading this document in full for a more complete understanding of your rights and responsibilities at baji